The Myth of Multitasking

If you think your multitasking skills are improving your productivity, think again. Consistent with other multitasking research, a new working paper (ungated version)?by Decio Coviello, Andrea Ichino and Nicola Persico analyzes?a sample of Italian judges with different caseloads and finds that “task juggling, i.e., the spreading of effort across too many active projects, decreases the performance of workers, raising the chances of low throughput, long duration of projects and exploding backlogs.” The authors highlight the role of work scheduling in employee productivity, writing that “[i]ndividual speed of job completion cannot be explained only in terms of effort, ability and experience: work scheduling is a crucial ‘input’ that cannot be omitted from the production function of individual workers.” [%comments]

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COMMENTS: 54

  1. Chinmay says:

    As much as I would like to agree with “Drill-baby-Drill Drill Team” (did you come up with that name while multitasking?) I think it wouldn’t hurt concentrating on sipping coffee and/or chit-chatting.

    It annoys hell out of me when I am talking to someone and that someone just whips his or her phone and start checking emails. I usually ask them whether gravity is expiring in couple of hours because if it’s not that important then you better talk to me.

    I guess this multitasking will keep increasing considering information is so readily available everywhere. And it may not be detrimental in a sense we all will die but it will surely decrease our social experience.

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  2. LJ says:

    To #1

    Amen!

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  3. Sarah says:

    I very much agree DBDDT.

    Not only are there jobs that *can* be done while doing something else, there are jobs that can only be tolerated while doing something else.

    For example; earlier in my life I took a job as a data entry operator. If I had only focused on data entry I would not have lasted more than a few days at that job. Luckily we were able to listen to music and chat with our co-workers while we were keying. This made the job tolerable, and while our accuracy may have decreased slightly, it was still within the very strict metrics required.

    Although I do agree that things like driving should be given our full attention.

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  4. Boldizar says:

    Lord Chesterfield once wrote to his son that “Steady and undissipated attention to one object is a sure mark of a superior genius; as hurry, bustle, and agitation are the never-failing symptoms of a weak and frivolous mind.” Modern neurological research has proven him right-a 2005 Hewlett-Packard study found that, “Workers distracted by e-mail and phone calls suffer a fall in IQ more than twice that found in marijuana smokers.”

    Russell Poldrack has shown that multitasking interferes with learning by giving the work to the striatum (a part of the brain that handles novelty-related decision making) rather than the hippocampus, which controls the storage and recall of information and is triggered only in undistracted learning. René Marois has shown it triggers gluticocorticoid and adrenaline hormones, which not only interfere with learning but can cause long-term health problems. Loren Frank has shown that when rats explore, their brains show new patterns of activity, but these only turn into persistent memory if the rats have a chance to take a break from their explorations. Similarly, if you take a walk in nature after learning something, you’ll remember your lesson far better than if you take a walk in a dense urban environment. “Downtime lets the brain go over experiences it’s had, solidify them and turn them into permanent long-term memories,” Frank said. With constant stimulation, “you prevent this learning process.”

    In 1998, I brought Heidegger’s Being and Time on a year-long trip through Africa. It was my reading, my pillow, my weapon for fighting off giant beetles. And it took about six months to read properly. One of my favorite sections was when Heidegger talks about neugierig, the German word for curiosity which translates literally, and unflatteringly, as “greed for novelty.” In 2010, I can’t go to the toilet without taking my blackberry-otherwise I feel like I’m wasting time doing only one thing-and can’t imagine anyone reading Heidegger at all. Not while PlayFish strives to “reinvent the [mobile video] game experience to fit into micro-moments” of under two minutes.

    The current issue of Make magazine has 23 gadgets you can build on your own. The most interesting one is simply a gadget that turns itself off. The editors of the magazine described it as “creepy.”

    Whether it’s efficient or not, multitasking is part of the culture. I write with two computer screens and my blackberry, wishing I had two mice to go with it. But then I’d have to teach my eyeballs to look at each screen independently…

    http://www.boldizar.com/blog/nonfiction/taylor-momsen%E2%80%99s-secret-sex-with-a-green-fat-toxic-cancer-tumor-or-was-that-lady-gaga/

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  5. rebeccak says:

    While driving may not require your full attention, the more you give it, the better you do it.

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  6. phil says:

    DRIVING?! Where do you live? I want to stay away from there.

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  7. willima marcy says:

    Duh, okay.

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  8. pat says:

    In response to Drill-Baby-Drill Drill Team, I’d say that I generally agree with you, if and only if there is no need to be mindful for any of the activities.

    Based on research that has been done on driving and simultaneously being engaged in phone conversations (hands-free isn’t the issue, being engaged is), I’m guessing that driving requires a lot more attention than is usually given to it, so I would take it out of your “partial attention” category.

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