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Why Do We Fail to Do What’s Right? Bring Your Questions for Authors of Blind Spots

We recently published a guest post on the ethics of the decision-making that led to the 1986 Challenger shuttle disaster. That post was adapted from a new book called Blind Spots: Why We Fail to Do What’s Right and What to Do about It. The authors are Max Bazerman, a professor at Harvard Business School, and Ann Tenbrunsel, a professor of business ethics at Notre Dame.

Blind Spots looks into the gap between our intended and actual behavior; why we often overestimate our ability to do what’s right; and how we convince ourselves to do what we want rather than what we should. The authors tie their theory to a string of recent blowups, including: baseball’s steroid scandal, Enron’s collapse, Bernie Madoff‘s fraud, and corruption in the tobacco industry.

Brazerman and Tenbrunsel have agreed to answer your questions, so fire away in the comments section. As with all our Q&A’s, we’ll post their answers in short course. Read More »



Immigrants Are Getting More Education

A Brookings report shows that for the first time, the share of working-age immigrants in the U.S. who have college degrees (29.6%) exceeds the share without a high school education (27.8%). In 1980, there were more than twice as many low-skilled immigrants living in the U.S. as high-skilled ones.

The report focuses on demographic trends in the 100 biggest metropolitan areas of the country over the past 15 years. While the Southwest and Great Plains remain destinations for low-skilled immigrant labor, much of the Northeast and Rust Belt now attract more immigrants with college degrees than those without. Read More »



Will the Cashless Revolution Wipe Out Panhandling?

A reader named John Neumann writes:

Guys, I had a thought today as I was walking to work in the sweltering D.C. morning heat: As the U.S. has increasingly become a cashless society with the rise of debit- and credit-card use, has there been a decrease in panhandling, busking, and homelessness? Obviously, fewer people carrying cash or change means panhandlers, buskers, and the homeless will have fewer and fewer people giving them money on the street. Would busking and panhandling become extinct if we do eventually become a completely cashless society? Is that already happening?

Great questions, John!
I don’t know the answers, but I might now seek them out. If we do ever get truly cashless, presumably you could transfer money from your digital wallet to a panhandler’s digital wallet. Might it be hard for a panhandler in possession of a digital wallet to appear needy? Probably not: if they are ubiquitous, the cost of a digital wallet itself would likely be near (or even below?) zero.

John’s questions raise two other thoughts:

+ I wonder if the appeal of going cashless might wane in light of so much high-profile financial hacking going on.

+ If/as we do get more cashless, what are the other unseen ramifications? Personally, I’d be happy to do away with the stuff. It’s dirty, inefficient, and produces a lot of troublesome by-products.



Self-Controlled Vacations

A week in a condominium in the Tuscan hills—all courtesy of the exchange of our own time share unit. Is this a good economic deal for us? In a narrow sense, no: the exchange fee, plus the annual fee in the “time share bank,” plus the taxes and upkeep on our own time-share unit almost equal what it would cost to rent the Tuscan unit for a week.

But: having an unused time-share week being wasted imposes psychic costs on us—and that forces us to take a one-week vacation. Also, the time-share bank provides information on a pre-selected set of vacation units, thus saving us search costs. We’re quite happy to pay for a self-control mechanism and pay to reduce the transaction costs of arranging a vacation.